No more Penalty for Late pay of credit card bill
Here are the key points you need to know:
Additional Factor of Authentication (AFA):
- For recurring payments to be debited automatically, customer approval is now required. This approval is obtained through an OTP sent to the cardholder 24 hours before the due date.
- Transactions exceeding ₹15,000 always require cardholder approval.
- For transactions below this threshold, the cardholder receives an alert, but AFA approval is not mandatory. The notification includes details like mandate ID, transaction value, purpose of debit, and date/time of debit.
Options Available to Cardholders:
- Cardholders can opt out of the transaction through AFA or view/modify/cancel the auto debit mandate.
- They can also choose their preferred communication mode for alerts (text message, email, etc.).
- If a cardholder doesn’t approve the transaction, the bank will decline it. In such cases, the customer must pay directly to the merchant through the app or website, bearing any non-payment or late payment fees charged by the merchant.
Setting Up the E-Mandate:
- Cardholders must set up an auto debit e-mandate authorizing the service provider or merchant.
- Specify the validity period and the maximum auto debit amount for future transactions.
- Two-factor authentication completes the registration process.
International Recurring Transactions:
- The new rules apply to overseas recurring transactions as well.
- If a credit card or prepaid payment instrument doesn’t comply with the guidelines, auto debit instructions for such transactions will be discontinued.
- To resume them, the cardholder must initiate the e-mandate with the issuing bank.
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